CARE – Our Employer Philosophy in Action

CARE is not a Program; it is a way of life at Pyramid.
CARE makes us more competitive, responsive and, simply, a better place to work.
CARE defines how we interact with all of our customers:

• Our internal Customers, the Employees
• Our Guests, and
• Our Owners and Partners

We Commit

To Our Customers:
To provide care, comfort and value to every Guest, every stay

To Our Team Members:
To provide the same caring and comfortable environment
to our Employees as to we do to our Guests.
Pyramid Team Members are our most valuable assets.

To Our Owners and Partners:
To care about our Owner’s and Partner’s investment by taking care of our Guests -
so that they return again and again.

CARE Committee:
Each hotel hosts an employee-populated CARE Committee. Through this people-vehicle employees communicate directly to hotel management in an organized and effective manner, ensuring responsiveness from both parties.